Thank you for choosing wordcoffee.shop. We are committed to processing your order efficiently and delivering it in a timely manner. Please review our shipping policy below.
Processing Time
Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays) after payment is confirmed.
During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Methods & Delivery Estimates
We offer the following shipping options:
- Standard Shipping: 3–7 business days after shipment
- Expedited Shipping: 2–4 business days after shipment
Please note that delivery times are estimates and may vary depending on your location, shipping carrier, and unforeseen circumstances.
Shipping Rates
Shipping rates are calculated at checkout based on your order weight and destination.
We may occasionally offer free shipping promotions for qualifying orders. Please check our website or promotional emails for current offers.
Shipping Destinations
We currently ship within the United States.
We are exploring international shipping options and will update this policy once they become available.
Order Tracking
After your order ships, you will receive an email with a tracking number and a link to track your shipment.
Please allow up to 24 hours for tracking information to become active.
Shipping Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Carrier issues
- Incorrect shipping information
wordcoffee.shop is not responsible for delays caused by shipping carriers. However, if you experience significant delays, please contact us and we will assist where possible.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
- The package may be delayed, returned, or misdelivered
- Additional shipping fees may apply for reshipment
wordcoffee.shop is not responsible for orders delivered to an incorrect address provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 5 days of delivery (or expected delivery).
Include:
- Your order number
- A description of the issue
- Photos (if applicable)
We will work with the carrier to resolve the issue, which may include a replacement or refund depending on the situation.
Contact Us
For any questions about this Shipping Policy, please contact us:
Email: admin@wordcoffee.shop